Capacity charges for new developments to be considered
The Pico Water District will hold a public hearing on Wednesday, July 21, 2021, at 6 p.m. to consider capacity charges for new housing and commercial developments. If approved, the charges would apply to new construction only and would not affect current Pico Water District connections.
The capacity charge offsets the impact new connections have on existing facilities and the future cost of maintaining, repairing, and replacing infrastructure.
The public hearing will take place during the regularly scheduled Board of Directors meeting. Due to COVID-19 precautions, the meeting will be held virtually on Zoom.
The public may join the hearing by following this link: https://us06web.zoom.us/j/9521779948?pwd=dGNxcXh3YitEc2NIVVdrUzVvNm4rZz09 or calling (669) 900-6833.
Meeting ID: 952 177 9948
Water Rate Adjustments
Pico Water District (District) provides both potable and recycled water service to ratepayers within its boundaries, which lay entire entirely within the City of Pico Rivera. The District works very hard to run its operations efficiently and set competitive water rates, however as the District was established in 1926 its infrastructure is very old and in need or upgrades. Therefore the District’s Board of Directors approved increasing water rates for the following reasons - rehabilitation of well equipment, the drilling and equipping of a new well, replacement of old undersized water mains with new larger sized diameter pipes, increasing the number of fire hydrants in the system, increased water quality testing, and working to install three new water treatment plants to address the detection of per- and poly-fluoroalkyl substances (collectively referred to as PFAS substances) found in some of the District’s wells.
A cost-of-service review in 2020 determined revenue was not sufficient to cover the costs of providing water to customers. An independent financial consultant recommended rate adjustments to add additional treatment to meet health and safety standards, make critical equipment upgrades and maintain long-term financial stability.
The Pico Water District Board of Directors approved the new rates during a public hearing and meeting on December 16, 2020. The new rates are effective February 14, 2021. Additional details about the rate adjustments can be found by clicking on the Rates & Charges page.
Changes to office hours and public access
In order to help protect the health of our customers, the Pico Water District is making several changes to limit the spread of coronavirus (COVID-19). Starting on April 1, 2020 Pico Water District business hours will now be 8 a.m. to 4 p.m. Monday through Thursday. While the lobby is now closed to walk-in traffic, a drop box is available outside our building during those business hours for those who typically pay in person. Customers are strongly encouraged to pay online by visiting www.PicoWaterDistrict.net, calling our office at (562) 692-3756 during business hours or calling Xpress Bill Pay 24/7 at (800) 724-6847.
Pico Water District will continue to deliver a safe and reliable source of water to our customers through these challenging times. Please stay safe.
Update from Pico Water District regarding Coronavirus in California
Local and state public health officials are closely monitoring the global coronavirus (COVID-19) outbreak. There have been a number of cases reported in California and Governor Gavin Newsom declared a state of emergency in early March 2020.
The coronavirus outbreak will not impact your water safety or delivery. There is no evidence that coronavirus transfers through drinking water. It transfers from person to person through respiratory droplets produced when an infected person coughs or sneezes.
Pico Water District remains committed to its mission of providing safe, reliable water. We follow all state and federal regulations and testing that keep your tap water safe to drink.
With the health of our employees and community in mind, Pico Water District is taking the following precautions:
- Encouraging the public to pay bills online or via phone (562) 692-3756 and call with questions instead of visiting the office
- Keeping hand sanitizer available in our lobby
- Regularly cleaning all public surfaces, including customer service counters
- Training staff on proper prevention tips
- Readying emergency protocols to ensure continued service
Pico Water District also recommends the following steps regarding attending a public meeting:
- Keep at least 6 feet between yourself and other meeting attendees
- Consider reading the meeting minutes on our website
- Instead of attending the meeting in person, members of the public may email written comments to the General Manager at firstname.lastname@example.org not later than 3 p.m. on the day of the meeting to pass along to the Board. This email should include the full name of the person filing the comment, a contact phone number, the subject matter of the comment, and the comment to be filed as part of the official record
We will continue to monitor the situation and provides updates as necessary. Ongoing local outbreak updates are available from the County of Los Angeles at http://publichealth.lacounty.gov/media/Coronavirus.
Additional information is available from the Center for Disease Control and Prevention (CDC) at www.cdc.gov/CoronaVirus/2019-ncov.
Pico Water District Water Is Safe To Use
The water provided to the public by the Pico Water District currently meets and exceeds all State and Federal drinking water standards and is therefore safe to drink per California Health and Safety Code section 116681 definition (l).
Pico Water District tests its drinking water supply regularly for unsafe levels of chemicals, radioactivity and bacteria at the source and in the distribution system. All water quality tests are conducted by specially trained technicians working in state-certified laboratories. For more information about the quality of the water at Pico Water District, please review our annual water quality reports on our Water Quality page.
Partnership Offers District Jobs to Adults with Disabilities
Pico Water District
Providing its service area with the highest quality and reliable supplies of water at the lowest possible rate
Pico Water District provides water service to its customers through the use of six wells ranging in water production from 600 gallons per minute to 1800 gallons per minute, and one 1.25 million gallon reservoir. The District pumps all of its water from the underground aquifer known as the Central Basin, which is an adjudicated water basin. The District meters all of the water it delivers and provides water to residential, commercial, industrial and governmental entities.
In 2008 the District’s presiding Board of Directors approved a new Water Master Plan to be performed on the District to point out areas in need of improvement and help management make strategic decisions that would improve upon the reliability and efficiency of the District.
As a water retailer, the mission of Pico Water District is to provide its service area with the highest quality and reliable supplies of water at the lowest possible rate. Provide the best service; manage its infrastructure to meet present and future needs. Strive to minimize economic impact to its water customers.